SHIPPING

ORDER PROCESSING: Please allow 2-3 business days to process your order. Expect an email within 24 hours to let you know your order is on the way! 

FLAT RATE SHIPPING: Orders are generally shipped within 5 business days using UPS. Flat rate shipping fee of [fee] applies to orders shipping to [locations outside local region]. Optional: We do not ship outside of [your country] at this time.

DOMESTIC SHIPPING RATES AND ESTIMATES: For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. For simple flat rate shipping: We offer $X flat rate shipping to [list countries]. You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table. Shipping option Estimated delivery time Price Option 1 X to X business days $X Option 2 X to X business days $X Option 3 X to X business days $X Shipping Policy Template 2 of 3 

RETURNS

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, you can contact us at info@nationaltrvst.com. Please note that returns will need to be sent to the following address: 

2174 S Emerson St.
Denver CO,80210

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. We charge a $5 flat rate return shipping fee.

You can always contact us for any return question at info@nationaltrvst.com.

Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items:
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on final sale items or gift cards.

Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@nationaltrvst.com.: